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Frequently Asked Questions |
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AT CARAVANS FOR HIRE ALL YOU PAY IS THE COST OF THE MOTOR HOME YOU SELECT |
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always our overseas customers have our money back guarantee that they will enjoy the caravan/RV they have rented from us. If you don't like the caravan you have rented, simply return it to us within 24 hours, with less than 100 miles on the odometer, for a 100% refund. |
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for any reason the reserved motor home is not available, Caravans for Hire reserves the right to substitute a caravan, of equal or greater cost and sleeping capacity to the renter, at no difference in rental fee. |
| How
much does a one week rental cost? Our prices are in our web site in the Rental Rates page. From there select the season when you would like to rent. We do not have a "weekly price", just add nights. Return to question menu
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how many days can I rent a unit? Our minimum rental period is 3 nights, except during MAJOR HOLIDAYS which are 5 nights minimum. E-mail or call us to verify times. Return to question menu
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| Do
we have to pay taxes over the price of our rental? Most of our units include the tax in the rental price. Return to question menu
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| Is
mileage included in the rental cost? We give you 100 free miles per day. Our charge after that is only 32 cents per mile. You can buy blocks of 500 non-refundable miles for $130 per block. Return to question menu
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| Do
we have to pay a preparation fee? No. Return to question menu
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we have to pay a departure fee? No. Return to question menu
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| Do
we have to pay any hidden fees? We have no hidden mandatory fees what-so-ever. All you need to do is return the motor home in the same condition as you received it to get your deposits back in full. Return to question menu
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| What
down payment is required? To guarantee your price and unit we must have a minimum $500.00 down payment. Return to question menu
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| How
do I pay for the rental? Do you take checks and credit cards? All fees, including estimated mileage, are due prior to departure. PERSONAL CHECKS ARE ACCEPTED 30 DAYS OR MORE PRIOR TO DEPARTURE. Date of departure all payments must be cash, cashiers check, money order, travelers check or credit card. If you don't feel comfortable giving your credit card information over the internet you can call us (909)613-0562 or fax us your information (909) 613-0569. WE ACCEPT VISA AND MASTERCARD ONLY. Return to question menu
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| How
about insurance? Customers can secure an Insurance Binder from there own auto insurance company. For international or out-pf-state customers we can provide a Collision Waiver for $20.00 per day plus a $500.00 Collision Waiver Damage Deposit. (DEPOSIT IS FULLY REFUNDABLE AT THE SUCCESSFUL CONCLUSION OF YOUR TRIP). Return to question menu
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| Is
my reservation/cleaning deposit refundable? The reservation/cleaning deposit of $250.00 is fully refundable after the return of the rental unit in a clean undamaged condition, with the gas and propane full and the holding tanks empty. We have a List dump sites by states. Return to question menu
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| Do
I need a special driver's license to drive a caravan? Any Drivers License that is valid for an automobile is appropriate for these recreational vehicles/motor homes/Caravan/Camper. These vehicles do not require a commercial drivers license. Experienced automobile drivers already have the skills to drive a motorized caravan. Return to question menu
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| When
can I pick up the caravan? Pick up: Noon to 3:00 pm only. Returns: Mornings no later than noon. Business Office hours: Monday - Friday: 9:00 am to 5:00 pm Saturday: 10:00 am to 4:00 pm Sunday: 10:00 to 4:00 pm Return to question menu
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| What
if I am late returning the caravan? The caravan is overdue after 12:00 pm (noon) on date of return. You will be charged $45.00 dollars per hour. Please notify our rental office (909) 613-0562 if you will be late in returning. Return to question menu
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| Do
you have units that open up in the back to let in motorcycles? No. We do not carry Travel Tent, Gear Box or Fun Mover Trailers. Return to question menu
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| Where
can we get housekeeping utensils? Caravan Housekeeping Kits are available for rent at $35 each per Personal Kits and $35 for Kitchen Kits.. Return to question menu
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| Can
we reserve our unit by Fax? Fax reservations can be done using MasterCard or VISA. Our Fax number is (909) 613-0569. Return to question menu
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| What
if I return the caravan before the date it is due? No refunds will be made for early returns, late pick ups or unused miles. Return to question menu
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| How
about cancellations? When a cancellation notice is received thirty (30) days or under prior to departure date, reservation deposits are applicable to future rentals within the next twelve (12) months. If notice is received thirty (30) days or more deposit is refunded (except for "Summer" rentals) Return to question menu
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| Who
is responsible for road hazards?
What if the caravan breaks down? Customers are responsible for all road hazards. Return to question menu
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| Can
we tow? Most of our motor homes are equipped with class 3 hitches for towing. We allow towing but customers must supply the ball mount (Stinger). Customers are 100% responsible for any wiring required and must not, under any circumstances, alter the wiring on the caravan. Return to question menu
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| Are
pets allowed in the caravan? There is a $300.00 pet deposit when renting a RV. Deposit is refundable if pet does no damage. Please read our Traveling with Pets page for more information. Return to question menu |
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Are
there facilities next to your office where we can buy supplies and
propane? Our staff will gladly direct you to the closest shopping center, fueling facilities and car/caravan wash. Please read our Dump Sites page for a list by states. Return to question menu |
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Can
I park my car at your rental center while we travel? Yes. We charge $5 per night per vehicle. Return to question menu |
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Can
we leave our luggage at your office while we travel? Yes, but it is at your own risk. Return to question menu |
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Are
we allowed to travel into Canada? RV's registered in the USA may enter Canada and return to the USA. Return to question menu |
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Are
we allowed to travel to Mexico? Yes, but remember that your Canadian or American RV insurance in NOT VALID in Mexico. You need to purchase a Mexican insurance binder, you can read more about it and locate Mexican brokers in our Mexican Insurance page. Return to question menu |
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Can
we travel One Way? Yes. For more information and prices please read our One Way page. Return to question menu |
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How
much does it cost to stay in campgrounds? Generally they cost between $10 and $50 per night. Campgrounds usually have electricity, water, sewer hook-ups, washer, dryer, swimming pool, playground and BBQ pits. Please read our Campgrounds page for more information. Return to question menu |
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Do
you have baby car seats/booster seats? Yes we rent baby car seats/booster seats with your caravan and they have to be ordered at time or booking or they might not be available at time of departure. For prices and photos please read our Car Seat/Booster Seat page. Note: As of January 1st, 2002, California State law mandates that all children under 6 years old or 80 pound must use a car seat/booster seat. We do not have cribs. Return to question menu |
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What
if I am involved in an accident? You must notify our office within 24 hours of an accident and make a full report in writing as well as file a police report. Return to question menu |
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Do
you have bike racks? Yes, the rental price is $10 per night. We also rent mountain bikes. Return to question menu |
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Can
you pick me up / drop me off at the airport? For airport service please read our Airport Shuttle page. Return to question menu |
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CARAVANS
FOR HIRE IS NOT RESPONSIBLE UNDER ANY |